If you cannot see the presence status of your new external contact, the other organization's administrators may have not enabled automatic partner discovery on the Skype for Business Edge service.
When you use instant messaging with any external contact, the other party will see the message "Warning: Parties in this conversation may be archiving the instant messages" you may see the same warning, depending on the other institution's settings. This warning does not mean that you or the other person is archiving the instant messages. Individuals can choose to save all instant messages (from both internal and external contacts), but all external contacts will see the warning, whether you've chosen to save conversations or not.
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